Preparing to Buy Your Festival Tickets

Before you begin the purchase process, you should gather all necessary details. The festival takes place over three days in June. You need to know exactly which days you plan to attend. Most visitors prefer the Saturday events for the grand parade. However, Friday and Sunday offer a more relaxed atmosphere with fewer crowds.

You will need a valid credit or debit card that allows international transactions. Most Czech booking systems use 3D Secure verification for safety. Ensure your mobile phone is nearby to authorize the payment. You should also have a stable internet connection to prevent the session from timing out during checkout.

• Checklist:
• Valid Visa or Mastercard
• Active email address for ticket delivery
• Specific dates for your visit
• Number of adults and children in your group
• Identification for age-based discounts

Step-by-Step Guide to Buying Tickets Online

Follow these steps to complete your purchase quickly and securely. This process typically takes about five to ten minutes. Be sure to use the official Český Krumlov Official Tourism portal for the most reliable service. This ensures you pay the standard local price without hidden reseller fees.

1. Step 1: Access the Portal. Visit the official city website and navigate to the festival section. This costs nothing to browse. A common mistake is clicking on sponsored ads that lead to expensive third-party ticket brokers.
2. Step 2: Select Your Ticket Type. Choose between a three-day pass or a single-day entry. Single-day tickets for Saturday are usually the most popular. Prices typically range from 300 to 500 CZK depending on the year and tier.
3. Step 3: Enter Visitor Details. Provide your name and contact information. Double-check your email address carefully. If you enter the wrong email, you will not receive your digital pass.
4. Step 4: Complete Payment. Enter your card details and confirm the transaction through your bank app. The system will process the payment in Czech Koruna (CZK).
5. Step 5: Save Your PDF. Once the payment is successful, you will receive a PDF ticket via email. Download this to your phone immediately. Do not wait until you reach the festival gates where mobile signals can be weak.

Choosing the Best Ticket for Your Visit

Deciding which ticket to buy depends on your travel schedule and budget. If you are staying in the city for the whole weekend, the three-day pass is the best value. It allows you to enter and leave the historic center as often as you like. You can learn more about the event in our Five-Petalled Rose Festival guide.

If you are on a tight budget, consider visiting on Sunday. Tickets are often cheaper on the final day of the event. Families should look for the "Family Ticket" option which covers two adults and up to three children. This can save you significant money compared to buying individual passes.

Decision Guide:

• If staying 2+ nights: Buy the 3-day festival pass.
• If visiting for the parade only: Buy the Saturday single-day ticket.
• If you have a historical costume: Check for discounted "costume entry" at the gate.
• If traveling with kids: Always select the Family Ticket bundle online.

For those interested in other sites, you might also want to check the cultural attractions in Cesky Krumlov while you are there. Some museum entries are included or discounted during the festival period.

Troubleshooting and Common Problems

Sometimes the online booking process can be frustrating. Many users encounter issues with payment gateways or language barriers. Most official sites offer an English version, but some sub-pages might revert to Czech. Use a browser with built-in translation to help navigate these sections easily.

If your payment fails, contact your bank first. Many banks block international transactions to the Czech Republic as a security measure. You may need to temporarily lift this restriction. If you do not receive your email, check your spam or junk folder before contacting support.

• Payment rejected: Ensure 3D Secure is enabled on your card.
• No email received: Check spam folders or verify the email spelling.
• Website won't load: Clear your browser cache or try a different device.
• Sold out online: Visit the Tourist Information Center in the main square.
• Wrong date selected: Online tickets are usually non-refundable; check dates twice.
• PDF won't open: Update your PDF reader or try opening in a browser.
• Mobile signal: Print a physical backup of your ticket just in case.
• Discount codes: Most festivals do not offer online promo codes for single tickets.

While in town, you might also want to visit the State Castle and Chateau Český Krumlov. Note that castle tours require separate tickets from the festival entry. Plan your time carefully so your tour does not overlap with the main festival parade.